Latest News

Extended Access

The surgery now has the capability  to book appointments on some evenings and at weekends. This service is being provided for us by High Glades Surgery. The doctors will be able to access your computer medical records. To book an appointment, please contact reception.

Christmas Opening and prescriptions

Merry Christmas to you all!

Please note that the surgery will be closed on the following days over the christmas period;

Tuesday 25th December 2018

Wednesday 26th December 2018

Tuesday 1 January 2019

If you require urgent medical assistance when the surgery is closed, please dial 111

The last day to request prescriptions before christmas is Wednesday 19th December. Please make sure that you have enough medication to cover the christmas and new period.

Care Navigation

Dr Lewis will be shortly introducing a care navigation process. This process will ensure that when you ring into the surgery for an appointment you will be directed to the most appropriate health care professional. This could be the Doctor, Nurse Practitioner, Practice Nurse, Health Care Assistant, Midwife, Pharmacist or Optician.

The reception staff have been fully trained and instructed by Dr Lewis to ask  for details of why you require an appointment.

Please help us to help you access the most appropriate healh care.

Introducing Mrs Sara Terry, Advanced Nurse Practitioner to the team

We would like to introduce to you Mrs Sara Terry. She is a very experienced Advanced Nurse Practitioner who will be working with us from mid August 2018. As an Advanced Practitioner, she is able to diagnose, prescribe, refer and request x-rays and blood tests. Her role will support Dr Lewis in providing quality healthcare to you.

Registration

From Monday May 8th 2017 the practice is unable to register new patients. If you are having trouble finding registration in the area please contact the Primary Care Team on 01424 735652

CQC Inspection

We would like to inform you that following our recent CQC inspection, we attained the level of GOOD.

Would you like to join the Patient Participation Group

We would like to invite you to be part of our patient participation group. The Committee group will meet on a monthly basis to begin with. The group will meet to discuss the current running of the practice and services that the surgery provides. It will also be a help and support  to the practice with any future development of services. We are loking for virtual members to have online feedback to and from the committee. Please telephone 720574, option 2, to speak to Liz Joyce, Practice Manager or ask at reception.

ON LINE ACCESS

We are pleased to announce our online service is now available for you to order repeat prescriptions and access your medical summary page. The online booking of appointments has beenreleased and are bookable with imediate effect. we will only put up bookings for 6 weeks in advance with the GP's and Phlebotomy team. Please contact the surgery to obtain a user name and password. We will require photo ID to be shown on collection of your access letter.